Return & Refund Policy
Effective Date: 11th April 2025
At Shree Sakshi Ayurveda, your satisfaction is our priority. We strive to offer high-quality Ayurvedic products that bring wellness to your life. If you’re not fully satisfied with your purchase, we’re here to help.
1. Return Eligibility
We accept returns under the following conditions:
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The product is damaged, defective, or incorrect.
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The return request is raised within 7 days of delivery.
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The product is unused, unopened, and in its original packaging.
Non-returnable items:
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Opened or used products.
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Items purchased under discounts or clearance sales.
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Perishable goods such as herbal juices, powders, or fresh products.
2. How to Initiate a Return
To initiate a return, please follow these steps:
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Email us at [email protected] with:
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Order ID
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Photo of the product
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Reason for return
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Our team will review your request within 24–48 hours.
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If approved, we’ll arrange a reverse pickup (where available) or guide you on how to return the item.
3. Refund Process
Once your return is received and inspected, your refund will be processed:
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Refund will be made to the original payment method (credit card, UPI, bank, etc.)
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For Cash on Delivery (COD) orders, refunds will be made via bank transfer.
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Refunds are processed within 5–7 business days after approval.
Shipping charges (if any) are non-refundable.
4. Cancellation Policy
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Orders can be cancelled within 2 hours of placing them or before dispatch, whichever is earlier.
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To cancel, contact us immediately at +91 63771 99919 or email us.
5. Exchange Policy
Currently, we do not offer product exchanges. If you received a defective or incorrect item, please initiate a return, and place a new order.
6. Contact Us
For any queries, feel free to reach out:
📧 Email: [email protected]
📞 Call/WhatsApp: +91 63771 99919
